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CHANGES FOR COVID-19

In light of the current pandemic, our number one priority is to ensure you and your family feel safe shopping at The Sussex Christmas Barn. We have made a number of changes, including:

  • New Click and Collect Ordering for Trees and Decorations on the Sussex Christmas Barn website. 

  • New entrance and exit points into and out of the shop. 

  • Hand sanitiser stations will be available at the entrance and at the exit. 

  • A maximum number of people will be allowed inside the shop at any one time. 

  • Family bubbles in the shop must stay together. 

  • One-way system in place in the barn. 

  • Face coverings are mandatory in accordance with Government Guidelines. 

  • NHS Track & Trace QR code to be scanned on arrival at barn. 

  • Face masks are compulsory when moving around onsite. 

  • Contactless payments system in place, cash also accepted. 

  • All staff will be wearing gloves and face masks. 

  • Shopping Basket handles wiped clean after each use. 

  • Click and collect pick up point will be staffed by masked staff. 

  • A covered waiting area in case of a queue. 

Scan our NHS Track & Trace QR code when you arrive at the Sussex Christmas Barn

  • We have a Coronavirus Hygiene Management Plan in place. For further details see below. 

  • A "take away" café with outdoor seating dotted around will be available. Food will be served in takeaway boxes - street food style. The usual hot drinks and cake will also be available to buy. We are very sorry not to be able to run our normal in-house café, but want to ensure that we keep all customers and staff safe and well. 

  • All the café food will be served in disposable food cartons. 

  • The "café" will be outdoor based and the barn will be well ventilated - so please do wrap up warm! Remember hats, scarves, gloves etc - your winter woollies. 

  • We are really sorry but this year we are asking that no dogs (except guide dogs) come into the barn to allow for easier shopping experience.

CORONAVIRUS MANAGEMENT PLAN

To reassure our customers that we are taking the current situation very seriously, we have devised the following hygiene management plan for The Sussex Christmas Barn. 

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We advise that everyone uses the conveniently located hand sanitisers before AND after entering the barn. 

 

Please can you explain this to your children and accompany them. 

Our hygiene management plan 
We take the health and well being of our customers and our employees and that of our environment very seriously. We thoroughly clean our facilities daily and especially concentrating on high contact areas such as WCs, door handles, basket handles, and card machines. We take immediate action when things break, or are running low. Please let a member of staff know if any soap, sanitiser stocks are running low or cotton gloves are out of stock. 


These parts of The Sussex Christmas Barn are the areas we are focused on and we have devised an additional cleaning plan to reduce the risk of spreading infection from these points. Please explain this information to your children, and where necessary please accompany them to these facilities. 


All touch points on, or in, the listed areas will be wiped clean following the UK Govt health recommended cleaning fluid 3 x times a day. 

  • Door handles 

  • Basket handles wiped after each use. 

  • WC's 

  • Soap dispensers 

  • Sanitiser dispensers 

  • Paper towel dispenser 

  • Card machine & till 

  • Baby Changing table

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WCs 
To reduce the number of people in the toilet block we have allocated a WC to barn staff, kitchen staff and one to customers. Each cubicle will be clearly signed. Please wait outside in the corridor until a cubicle is available. 


Inside each WC is a poster guiding you to wash your hands properly. Please follow these instructions. 


The baby changing mat has been removed for the foreseeable future. 

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